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Thank you for your interest in job openings at The Hershey Story, The Museum on Chocolate Avenue. If there are no postings listed, please be sure to check back periodically for future opportunities.

The M.S. Hershey Foundation is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any other trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qualified individuals.

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Available Positions:

Part- Time Chocolate “Tastings” Associate
This part-time position provides vital assistance in the Tastings area – a unique venue at The Hershey Story designed to offer guests the opportunity to sample beverages of single-origin chocolates from around the world. It is also responsible for selling and facilitating chocolate tastings for the general public and after hours groups. This position will be responsible for monitoring and maintaining specialized equipment, such as chocolate dispensers, and clean-up of both work spaces and guest tables between tastings, restocking supplies and inventory control. The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Minimum knowledge, skills and abilities required to perform major duties/responsibilities:
• Public speaking skills
• Customer service skills, including ability to work with children
• Food preparation skills
• Computer knowledge
• Must be able to stand for long periods of time
• Special work hours (weekends, some holidays, summer evenings)
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Chocolate Lab Associate – Part-time
Chocolate Lab Associates provide vital assistance in the Chocolate Lab by facilitating classes for the general public, as well as school groups.  In addition to instructing, they prepare and hand out supplies and are responsible for monitoring specialized equipment, such as tempering machines, and clean-up of work stations between classes.  The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Minimum knowledge, skills and abilities required to perform major duties/responsibilities:
• Public speaking skills
• Customer service skills, including ability to work with children
• Food preparation skills
• Computer knowledge
• Must be able to stand for up to 2 hours at a time
• Special work hours (weekends, some holidays, summer evenings)

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Museum Experience Associate – Part-time
This position is key to the success of The Hershey Story and a seamless visitor experience. This position assists guests in the Museum Experience and special exhibit gallery, including answering questions about exhibits, providing accurate historical information, monitoring exhibit cases and artifacts, light cleaning of exhibit components, assisting with periodic public programs and providing guests with a welcoming and positive point of contact. The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Minimum knowledge, skills and abilities required to perform major duties/responsibilities:
• Public speaking skills
• Customer service skills, including ability to work with children
• Must be able to stand for up to 3 hours at a time
• Work hours include weekends, some holidays and evenings

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Visitor Experience Associate – Part-time
This position is key to the success of The Hershey Story and a seamless visitor experience.  This position assists guests in all areas of their visit to The Hershey Story.  They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Chocolate Lab, Museum Experience, Special Exhibit Gallery, Special Events, The Pantry Cafe and Museum Shop.  The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Major Duties/Responsibilities:

  • Responsible for selling tickets to the Museum Experience, Chocolate Lab classes, Special Exhibit Gallery and school groups.
  • Enhance the visitor experience by informing guests of all opportunities at The Hershey Story, all Hershey properties and other local attractions.
  • Welcome guests, answer questions, and provide information in a friendly and inviting manner.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

  • Computer knowledge
  • Work hours include weekends, evenings and some holidays.
  • Good Communication skills.
  • May be required to stand for 2-3 hours at a time.

Minimum Requirements:

  • Must be at least 16 years old.
  • 1-2 years experience working directly with the public preferred.
  • This position requires criminal history background checks in addition to child abuse background checks as a condition of employment.

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Full-time Maintenance Associate  (Hourly)
This position is responsible for performing facility maintenance at The Hershey Story and Hershey Gardens which operate 363 days a year.

A primary component of this position’s accountability will be to maintain all building mechanical, electrical, and A/V interactives. This will be accomplished using internal and external resources, as appropriate.

This position will be responsible for following all applicable safety regulations as defined by OSHA while performing routine maintenance on all building systems. This individual will act as a liaison with outside contractors and will identify and purchase necessary parts and equipment to keep the facilities operating efficiently.

This position will become proficient at working with all of the building management systems. These include Direct Digital Control systems for the HVAC, humidification and dehumidification systems, light dimming systems for building house lighting and display lighting, integrated lighting and show controller interfaces, security/CCTV/access control systems, fire alarm and elevators.  In the event of a problem with any of these systems the maintenance technician will be able to independently correct or work with outside support vendors to quickly assess and address.

This position will work closely with the Director of Facilities to provide a safe and comfortable visitor experience.

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Part-time Maintenance Associate
Successful candidate will perform a wide variety of skilled and semi-skilled maintenance and repair tasks to support business operations, 7 – 11 hours per day, weekends and evenings required.

5 – 7 years maintenance experience preferred. Knowledge of materials, tools, methods and equipment used in the building maintenance trade, such as carpentry, plumbing, painting, electrical, HVAC and life safety equipment.

Primary responsibilities include but are not limited to:

  • Perform all day to day building maintenance duties
  • Perform building startup procedures to ready the building for daily operations
  • Keep maintenance log books up to date
  • Monitor, operate and maintain computer controlled interactives
  • Monitor, operate, and maintain building automation systems, including HVAC systems and lighting control systems

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