Physical Accessibility
• An accessible entrance is located at the entrance to Lisa’s Café at the Linden Avenue side of the building.
• An elevator is located off the Grand Lobby, near the entrance to the Special Exhibit Gallery
• Guests may borrow manual wheelchairs on a first-come, first-served basis. They are located at the admissions desk in the Grand Lobby.
For Visitors with Hearing Loss
• ASL interpretation is available free of charge for Chocolate Lab classes and other programs with two weeks’ notice. Please contact info@hersheystory.org or call 717-520-5596.
• All videos in the Museum Experience are open captioned.
For Visitors with Autism Spectrum Disorder or Sensory Disorders
• The social stories below are intended to help prepare children with Autism Spectrum Disorder or developmental disabilities for a visit to The Hershey Story. The Museum Experience is usually less crowded the first and last hour of operation.
Chocolate Lab at The Hershey Story
Museum Shop at The Hershey Story
Lisa’s Cafe at The Hershey Story
Little Elves Workshop at The Hershey Story (select dates in November & December only; see dates here.)
• Two sensory friendly backpacks are available to be used by guests with autism spectrum disorder during visits to the Museum Experience. The backpacks include noise reduction headphones, sunglasses, a small plush toy, fidget tools and copies of our Social Stories. Backpacks may be signed out at no cost on a first-come, first-served basis.
• Check our calendar of events for details on upcoming sensory friendly activities.
