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Thank you for your interest in job openings at The Hershey Story, The Museum on Chocolate Avenue. If there are no postings listed, please be sure to check back periodically for future opportunities.

The M.S. Hershey Foundation is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any other trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qualified individuals.

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Available Positions:

This position is key to the success of The Hershey Story and a seamless Visitor Experience. This position assists guests in all areas of their visit to The Hershey Story.  They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Chocolate Lab, Museum Experience, Special Exhibit Gallery, Special Events, Café Zooka and Museum Shop.  The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Major Duties/Responsibilities
Responsible for selling tickets to the Museum Experience, Chocolate Lab classes, Special Exhibit Gallery and school groups. May be assigned to take tickets for the Museum Experience or Special Exhibit Gallery.
Enhance the visitor experience by informing guests of all opportunities at The Hershey Story, all Hershey properties and other local attractions.
Welcome guests, answer questions, and provide information in a friendly and inviting manner.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Computer knowledge a plus
Special Work Hours (weekends, evenings, holidays, work a varied schedule)
Good Communication skills
May be required to stand for 2-3 hours at a time.

Minimum Education and Experience Requirements:
High school education or equivalent (must be at least 16 years old)
1-2 years experience working directly with the public preferred
This position requires criminal history background checks in addition to child abuse background checks as a condition of employment.

Chocolate Tasting Associates are needed in the new Tastings: Chocolate From Around the World area – a unique venue at The Hershey Story designed to offer guests the opportunity to sample, in the form of beverages, single-origin chocolates from around the world. Associates are responsible for selling and facilitating chocolate tastings for the general public and after-hours groups.  This position will be responsible for monitoring and maintaining specialized equipment, such as chocolate dispensers, and clean-up of both work spaces and guest tables between tastings, based on established protocols.

Associates are needed for weekday shifts, but are also expected to work some weekends and holidays. Great customer service skills and the ability to multitask are a must. The position also requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.


Part-time, 15-20 hours per week
Weekends and Holidays required
This year-round, part-time position assists guests with purchases in the retail shop, communicates guest feedback to the retail manager, ensures that the shop is neat and clean and stock is filled in a timely manner. This position is also responsible for money handling and daily reconciliation of a cash drawer.  The position requires a general knowledge of all Hershey properties, as well as opportunities at other local attractions.

Minimum skills and requirements

  • Applicants must be 16 years or older
  • Applicants must be available on weekends and holidays
  • Computer knowledge
  • Ability to lift 25 lbs.
  • Ability to stand for up to 3 hours
  • Ability to interact with the public, good oral communication skills
  • 1-2 years experience interacting with the public preferred

This position requires criminal history background checks in addition to child abuse background checks as a condition of employment.


Successful candidate will perform a wide variety of skilled and semi-skilled maintenance and repair tasks to support business operations, 7 – 11 hours per day, weekends and evenings required.

5 – 7 years maintenance experience preferred. Knowledge of materials, tools, methods and equipment used in the building maintenance trade, such as carpentry, plumbing, painting, electrical, HVAC and life safety equipment.

Primary responsibilities include but are not limited to:

  • Perform all day to day building maintenance duties
  • Perform building startup procedures to ready the building for daily operations
  • Keep maintenance log books up to date
  • Monitor, operate and maintain computer controlled interactives
  • Monitor, operate, and maintain building automation systems, including HVAC systems and lighting control systems


This position is responsible for performing facility maintenance at The Hershey Story and Hershey Gardens which operate 363 days a year.

A primary component of this position’s accountability will be to maintain all building mechanical, electrical, and A/V interactives. This will be accomplished using internal and external resources, as appropriate.

This position will be responsible for following all applicable safety regulations as defined by OSHA while performing routine maintenance on all building systems. This individual will act as a liaison with outside contractors and will identify and purchase necessary parts and equipment to keep the facilities operating efficiently.

This position will become proficient at working with all of the building management systems. These include Direct Digital Control systems for the HVAC, humidification and dehumidification systems, light dimming systems for building house lighting and display lighting, integrated lighting and show controller interfaces, security/CCTV/access control systems, fire alarm and elevators.  In the event of a problem with any of these systems the maintenance technician will be able to independently correct or work with outside support vendors to quickly assess and address.

This position will work closely with the Director of Facilities to provide a safe and comfortable visitor experience.

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