Visit the Hershey Story Museum in Hershey, PA

Join Our Team!

Chocolate Lab Instructor,  Part Time, 15 – 25 hours a week

The Chocolate Lab is seeking  chocolate lovers,  interested in sharing the secrets of the chocolate making industry with families and kids. They also lead groups as they roll up their sleeves and try their hand at chocolate molding and decorating. This fun and informative family activity lasts about 45 minutes and ends with a delicious take-home chocolate creation!

Chocolate Lab Instructors share responsibilities with School Programs docents. They will also be responsible for the monitoring of specialized Lab equipment, such as tempering machines, and clean-up of work stations between classes.

No previous chocolate knowledge required, just  enthusiasm for chocolate.

Minimum skills and requirements

• Applicants must be 18 years or older
• Applicants must be available on weekends and holidays
• Ability to teach 45 minutes classes
• Ability to interact with the public, good oral communication skills
• 1-2 years experience interacting with the public preferred
• Ability to lift 25 lbs.
• Ability to stand for up to 3 hours

APPLY FOR POSITION

Visitor Experience Associate, Part Time, 15 – 25 hours a week

This position is key to the success of The Hershey Story and a seamless visitor experience.  This position assists guests in all areas of their visit to The Hershey Story.  They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Museum Experience and Special Exhibit Gallery, Chocolate Lab, Chocolate Tasting, Café and Museum Shop. The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Major Duties/Responsibilities
Responsible for selling tickets to the Museum Experience, Chocolate Lab classes and Chocolate Tasting.  Enhance the visitor experience by informing guests of all opportunities at The Hershey Story, other Hershey properties and local attractions.

Welcome guests, answer questions, and provide information in a friendly and inviting manner.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Computer knowledge a plus
Special Work Hours (weekends, evenings, holidays, work a varied schedule)
Good Communication skills
May be required to stand for 2-3 hours at a time.

Minimum Education and Experience Requirements:
Applicants must be at least 16 years old, experience working directly with the public preferred.
This position requires criminal history background checks in addition to child abuse background checks as a condition of employment.

APPLY FOR POSITION

Museum Experience Associate, Part Time, 15 – 25 hours a week

Seeking engaging and enthusiastic Museum Experience Associates (MEA) to provide front line support to visitors and school groups to The Hershey Story Museum Experience. They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Museum Experience and Special Exhibit Gallery, Chocolate Lab, Chocolate Tasting, Café and Museum Shop.  The position requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

Major Duties/Responsibilities
Assist visitors with wayfinding and general information about The Hershey Story and answers questions related to museum exhibit content.

Enhance the visitor experience by informing guests of all opportunities at The Hershey Story, other Hershey properties and local attractions.

Assist public during special events and programs on an as needed basis.

Monitor exhibit interactives and video presentations, report operational issues, and provide security and light maintenance of exhibit areas.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Computer knowledge a plus
Special Work Hours (weekends, evenings, holidays, work a varied schedule)
Excellent Communication skills
May be required to stand for 2-3 hours at a time.

Minimum Education and Experience Requirements:
Applicants must be at least 16 years old, experience working directly with the public preferred.

This position requires criminal history background checks in addition to child abuse background checks as a condition of employment.

APPLY FOR POSITION

Chocolate Tastings Associate, 12 – 20 hours a week

Do you love chocolate as much as we do? Join our  Tastings team! Chocolate Tastings Associates are responsible for serving flights of drinking chocolates for the general public and private groups.

Major Duties/Responsibilities
Prepare and serve drinking chocolates for our guests.
Responsible for monitoring and maintaining specialized equipment, such as chocolate dispensers.
Clean-up of both work spaces and guest tables between tastings, and at the end of the day.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Weekend and weekday shifts are available. 
Great customer service skills and the ability to multitask are a must.
Ability to stand for 4 to 5 hours.
Associates will be working by themselves most of the time, but being a good team worker is also a must.
The position also requires a general knowledge of all Hershey properties as well as opportunities at other local attractions.

APPLY FOR POSITION