Open Daily 9 a.m. - 5 p.m.

Be Part of Hershey’s Sweetest Story!

At The Hershey Story, volunteers play a vital role in bringing Milton Hershey’s legacy to life. Whether you’re welcoming guests, assisting with interactive exhibits, or supporting special events, your time and energy help create meaningful moments for visitors of all ages.

The Hershey Story relies heavily on the help of volunteers who are asked to assist with a variety of tasks working with the public or behind the scenes. Please consider lending us your special skill or simply sharing your knowledge and memories with others! It’s a great way to give back to Mr. Hershey’s community.

No matter your background or experience, there’s a place for you to contribute and grow.

New! Volunteer Reward Program For Adults & Students

We want to thank YOU, our volunteers, for the time and dedication you give to support our mission.

Volunteer rewards are based on hours accumulated January through December, and will be presented at the Volunteer Reception each February. For those unable to attend the reception, rewards will be mailed.

All memberships awarded through the program are valid for one year.

Volunteer Rewards for Adults & Students

20 Hours  
Volunteer earns 2 Hershey Gardens admission tickets and 2 Hershey Story Museum tickets

40 Hours
Volunteer earns an Individual Membership to The Hershey Story (Family Memberships for Students)

60 Hours

Volunteer earns a Family Membership to The Hershey Story

80 Hours
Volunteer earns a Flex Membership to The Hershey Story
(Allows the member to bring any four guests per visit.)

**Exclusively for Student Volunteers**
50+ Hours
Student volunteers can also earn a National Service Honor Award, which will be awarded at the Volunteer Reception in February.

Education Program Volunteer

Description: Do you love history and children? This is an exciting opportunity to assist staff with school tours in the Museum Experience. You may also take part in special school events such as Homeschool Days.

Duties:

  • General – greet schools, assist with group flow, monitor lunch sessions
  • Museum Experience – assist students with EduQuests by giving direction, instructing in use of interactives, involving students through question and answer opportunities

Days and Hours: 2-3 hours per day on weekdays
Frequency of Need: Once a week during the school year
Minimum Age: 18

Contact Information:
Debbie DiNunzio
[email protected]
(717) 508-5958

Past Master (youth volunteer)

Applications will be accepted beginning March 1, 2026. Click below to apply.

Description: Spend your summer doing something worthwhile and gain valuable pre-job experience! Apply for The Hershey Story’s popular “Past Master” program.  The youth volunteer program at The Hershey Story invites students 12-16 years old to help with our summer programming and offers them the inside scoop on working in a museum.  Volunteers will learn fun Hershey and chocolate making facts to share with guests.  Helping kids with scavenger hunts in the Museum Experience, demonstrating hands-on activities in the museum and our special exhibit, and creating sweet treats with camp groups are all part of this exciting summer program. Because public interaction is vital to these volunteer jobs, we are seeking volunteers who are outgoing and comfortable talking to adults and children.

Expectations: Youth accepted into the program must attend mandatory training  on two mornings in mid-June (June 17 & 18, 2026).  Youth volunteers must also commit to volunteering a minimum of 7 times during the summer.  Volunteer shifts are available most days during our operating hours.

Applications will be reviewed beginning March 1, 2026. Applications will be accepted until May 15 or until all positions are filled.

Apply Now!

Contact Susan Hetrick  at [email protected] or 717-520-5587 with any questions.

Public Program Volunteer

Description: Assist guests during a variety of public program events. Activities may include crafts, scavenger hunts,  Scout programs and more!

Days and Hours: 2-4 hours, mainly weekends
Frequency of Need: Varies
Minimum Age: 18

Contact Information:
Debbie DiNunzio
[email protected]
(717) 508-5958

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