Chocolate Lab tickets are available on a first come – first served basis and may be purchased at The Hershey Story admissions desk on the day of your visit. Due to COVID-19 regulations, staff is required to wear masks at all times. Please note that, depending on seats availability, more than one family could be seated at the same table and big groups may be split. Children must be at least 5 years old to enter the Lab. Children under the age of 13 must be accompanied by a paying adult. The  schedule of classes and the ingredients used in each class are subject to last minute changes.