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Please note: all positions require a criminal history background check, in addition to child abuse background checks as a condition of employment.
Maintenance Technician,
Part-time, 28 hours a week
This part-time position is responsible for supporting the facility maintenance at The Hershey Story Museum and Hershey Gardens, which operate year round.
This position can work up to 28 hours per week, with a flexible schedule. Scheduling is done by a pool of part-time employees, who work together to schedule themselves to cover required shifts.
A primary component of this position’s accountability will be to maintain all building mechanical, electrical, and A/V interactives. This will be accomplished with internal and external resources applied as appropriate. This part-time position will be responsible for following all applicable safety regulations as defined by OSHA while performing routine maintenance on all building systems. This individual will support outside contractors and will identify and purchase necessary parts and equipment to keep the facilities operating efficiently.
This position will become proficient at working with all of the building management systems. These include Direct Digital Control systems for the HVAC, humidification and dehumidification systems, light dimming systems for building house lighting and display lighting, integrated lighting and show controller interfaces, and elevators. In the event of a problem with any of these systems the maintenance technician will be able to independently correct or work with outside support vendors to quickly assess and address.
This position will work closely with the Facilities Manager to provide a safe and comfortable visitor experience.
Major Duties/Responsibilities:
60% Perform preventative maintenance and repairs to ensure all building functions are appropriately maintained and on all building equipment and systems are in compliance with the original design intent
20% Monitor and operate all building systems. Keep maintenance software up to date.
15% Perform daily building startup and shutdown procedures
5% Act as a coordinator between outside contractors and Facilities Manager
Minimum knowledge, skills and abilities required:
- PA drivers license
- Good organization
- Multi-skilled craftsperson
- Knowledge of safety standards
- Ability to prioritize
- Ability to make decisions
- Strong knowledge of electrical and mechanical systems
- Strong team building skills
- Strong collaboration skills
Work hours includes weekends, evenings and holidays.
The most challenging part of this position is to gain and maintain expertise in a multitude of complicated systems in the different facilities to keep the systems operating efficiently.
While performing the essential functions of the job the employee is frequently required to climb, balance, crouch, and crawl, is frequently required to lift and carry up to 20 pounds; occasionally required to lift and move up to 50 pounds and exert up to 100 pounds of force, is occasionally required to maintain body balance while ascending and descending ladders or open stairs, and maintain body equilibrium while bending at the waist or at the knees.
Minimum Education and Experience Requirements:
Two-year technical degree or equivalent working experience
Minimum of 3 – 5 years in facility maintenance experience
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Retail Associate, Part Time, 10 – 15 hours a week
This position assists guests with purchases in the retail shop, communicates guest feedback to the retail manager, ensures that the shop is neat and clean and stock is filled in a timely manner. This position is also responsible for money handling and daily reconciliation of a cash drawer.
Minimum skills and requirements
Applicants must be 16 years or older
Applicants must be available on weekends and holidays
Computer knowledge
Ability to lift 25 lbs.
Ability to stand for up to 3 hours
Ability to interact with the public, good oral communication skills
1-2 years experience interacting with the public preferred
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Chocolate Lab Instructor, Part Time, 15 – 25 hours a week
The Chocolate Lab is seeking chocolate lovers interested in teaching the secrets of the chocolate making industry to families and kids in fun and informative classes. Instructors also lead groups as they roll up their sleeves and try their hand at chocolate molding and decorating.
This position is responsible for the monitoring of specialized Lab equipment, such as tempering machines, and clean-up of work stations between classes.
No previous chocolate knowledge required, just enthusiasm for chocolate and working with the public.
Minimum skills and requirements:
Applicants must be 18 years or older
Applicants must be available on weekends and holidays
Ability to teach 45 minutes classes
Ability to interact with the public, good oral communication skills
1-2 years experience interacting with the public preferred
Ability to lift 25 lbs.
Ability to stand for up to 3 hours
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Visitor Experience Associate, Part Time, 15 – 25 hours a week
This position is key to the success of The Hershey Story and a seamless visitor experience. This position assists guests in all areas of their visit to The Hershey Story. They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Museum Experience and Special Exhibit Gallery, Chocolate Lab, Chocolate Tasting, Café and Museum Shop.
Major Duties/Responsibilities
Responsible for selling tickets to the Museum Experience, Chocolate Lab classes and Chocolate Tasting. Enhance the visitor experience by informing guests of all opportunities at The Hershey Story.
Welcome guests, answer questions, and provide information in a friendly and inviting manner.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Computer knowledge a plus
Special work hours (weekends, evenings, holidays, work a varied schedule)
Good communication skills
May be required to stand for 2-3 hours at a time.
Minimum Education and Experience Requirements:
Applicants must be at least 16 years old, experience working directly with the public preferred.
Museum Experience Associate, Part Time, 15 – 25 hours a week
Seeking engaging and enthusiastic Museum Experience Associates (MEA) to provide front line support to visitors and school groups to The Hershey Story Museum Experience. They must be knowledgeable about all visitor opportunities at The Hershey Story, including the Museum Experience and Special Exhibit Gallery, Chocolate Lab, Chocolate Tasting, Café and Museum Shop.
Major Duties/Responsibilities
Assist visitors with wayfinding and general information about The Hershey Story and answers questions related to museum exhibit content.
Assist public during special events and programs on an as needed basis.
Monitor exhibit interactives and video presentations, report operational issues, and provide security and light maintenance of exhibit areas.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Computer knowledge a plus
Special work hours (weekends, evenings, holidays, work a varied schedule)
Excellent communication skills
May be required to stand for 2-3 hours at a time.
Minimum Education and Experience Requirements:
Applicants must be at least 16 years old, experience working directly with the public preferred.
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Chocolate Tastings Associate, Part Time, 12 – 20 hours a week
Do you love chocolate as much as we do? Join our Tastings team! Chocolate Tastings Associates are responsible for serving flights of drinking chocolates for the general public and private groups.
Major Duties/Responsibilities
Prepare and serve drinking chocolates for our guests.
Responsible for monitoring and maintaining specialized equipment, such as chocolate dispensers.
Clean-up of both work spaces and guest tables between tastings, and at the end of the day.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Weekend and weekday shifts are available.
Great customer service skills and the ability to multitask are a must.
Ability to stand for 4 to 5 hours.
Associates will be working by themselves most of the time, but being a good team worker is also a must.
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The M.S. Hershey Foundation is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any other trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qualified individual .
